Poll: Should you make investment predictions that can backfire?

The investment strategies of Bill Gross, founder and co-chief investment officer of PIMCO, influence the asset allocations of investment professionals around the world.  Should he also influence your approach to your market commentary?

Vigilante on the move,” a profile of PIMCO that appeared in The Economist, got me thinking with the following paragraph.

“Some colleagues might welcome a lower profile for Mr Gross, whose utterances occasionally backfire. In a typically punchy commentary in January he recommended avoiding British government debt, which was ‘resting on a bed of nitroglycerine’. But gilts failed to explode, and PIMCO was forced to reverse course.”

When you make investment predictions, you’re bound to be wrong some of the time.

Is this embarrassment something that you should avoid at all costs by shunning predictions and strong opinions? Some managers hedge their bets with wording such as “a continued recovery is more likely than a double-dip recession, however….” Or, should you embrace controversy?

What strategy will help you most with clients, prospects, and referral sources?

Please answer the poll that will appear in the right-hand column of this blog until I take it down next month. I’ll comment on the results in my September e-newsletter. Or you can leave comments below.

Poll question

Clients and prospects will respond best when asset managers’ market commentary…

  • Never makes predictions
  • Makes qualified predictions that give them an “out”
  • Sometimes makes predictions
  • Always expresses at least one strong opinion
  • None of the above (Please leave a comment)

Financial ad in plain English: Another one from BNY Mellon

Financial ads that speak plain English are unusual, so I was delighted to find another example from BNY Mellon in the July/August issue of the CFA Institute’s magazine. This ad does an even better job than the ad I discussed in “BNY Mellon: I liked your ‘truth ad’ until you used that word.”

Here’s the text that opens the ad for BNY Mellon Asset Servicing.

“Our tools measure performance, monitor exposure, and analyze risk. You get all the glory.”

The text is jargon-free. Plus it appeals to readers’ interest in promoting their careers. It’s a nice combination. The rest of the text is also free of jargon.

How do YOUR written materials measure up?

Three writing lessons from “One Trader’s Binge on Cocoa Wraps Up Chocolate Market”

Some of us will read about hedge fund managers even if they’re written about in prose as dry as the Sahara. But many people won’t. This is why I’m discussing “One Trader’s Binge on Cocoa Wraps Up Chocolate Market” by Julia Werdigier and Julie Creswell in today’s New York Times (free registration may be required for access to the article). As I type this blog post, this article on the front page of The New York Times is its “most emailed.”

Photo by Profound Whatever

Here are three writing lessons from the article.

Lesson 1: Use colorful images. “To some, he is a real-life Willy Wonka. To others, he is a Bond-style villain bent on taking over the world’s supply of chocolate,” write the authors in the opening paragraph. This immediately draws in readers who may not care about hedge funds. Of course, the fact that hedge fund manager Anthony Ward is buying cocoa, an essential ingredient in chocolate, lends itself to tasty images.

Lesson 2: Explain numbers in everyday terms. “”By one estimate, he has bought enough to make more than five billion chocolate bars,” says the article. That’s a much more colorful image than “7 percent of annual cocoa production worldwide.”

Lesson 3: Get your main point across quickly. By the end of the first column, I learned that “.. hedge fund manager …named Anthony Ward has all but cornered the market in cocoa….and rival traders are crying foul, saying Mr. Ward is stockpiling cocoa in a bid to drive up already high prices so he can sell later at a big profit. His activities have helped drive cocoa prices on the London market to a 30-year high.”

Bonus suggestion: If you’re looking for writing tips, especially for short articles such as blog posts, analyze newspaper articles. The best newspaper articles offer great role models.

How NOT to toot your horn about your investment publications

Getting financial media recognition for your investment research enhances your credibility. It may even help you win new asset management clients and keep the old ones. However, I suggest you take the time to make your announcement about media coverage compelling, rather than boring.

To help you understand the difference, I’ve written a article closely modeled on a real article. This is the “before” version. Then, I tweak it in the “after” version.

Before Susan’s editing: So what?
We published a XXX Investment Company Report on Diversification, which you can read here.  This research was the topic of an Investment Professional article, “Diversification for the Ages,”  and was featured in Investment Manager Journal magazine article, “Hotshot’s Groundbreaking Diversification.”

After Susan’s editing: How this helps you
Did the 2008-2009 market decline make you worry about whether portfolio diversification is as effective as your business school professors told you? It can be effective. You’ll learn how we’ve boosted the power of diversification in our latest XXX Investment Company Report. We’re proud that our research is interesting enough that it has been featured in “Diversification for the Ages” in Investment Professional and “Hotshot’s Groundbreaking Diversification” in Investment Manager Journal.

What’s the difference?
The first version is heavy on “we.” The message seems to be “We are great. You should be impressed.”

The second version addresses readers’ concerns. It tells them what benefit they’ll get from reading the XXX Investment Company Report. They’ll learn that their worries about diversification may be misplaced because of the new approach developed by XXX Investment Company.

The bottom line for asset managers? Whatever you write, take the time to put yourself in your clients’ shoes. Appeal to their self-interest first. Put horn tooting last.

Related posts

NOTE: I updated this article in Jan. 2017.

 

Image courtesy of vectorolie at FreeDigitalPhotos.net.

Guest post: “Adding Video into the Communications Mix”

Video makes a great complement to your written financial communications. This is the message I took away from the guest video post below by Samantha Allen of Investius.

Until I watched Samantha’s video, it hadn’t occurred to me that video’s short format can attract readers, so they’re willing to read publications that go into greater depth on the same topic. I’d been thinking of video as a competing format that appeals to people who prefer visual learning.

Thanks, Samantha!

Thomas Jefferson’s writing wisdom

“The most valuable of all talents is that of never using two words when one will do.”

Thomas Jefferson, author of the Declaration of Independence, had the right idea when he wrote this line, which I discovered thanks to Better Business Writing by Sue Brock.

Happy Independence Day!

Photo: cliff1066TM

Stop! Get a better title, or forget winning readers

Would YOU eagerly read an article with the following title?

Gulf Oil Spill

Impact on State and Local Government


Analysis of original title: Not another oil spill story!

Thousands of articles about BP’s oil spill are fighting for your attention. “Not another oil spill story!” is probably the reaction of many readers who scan this title. The big problem: The title doesn’t say why you should read it.

Let’s look at the first paragraph to find a reason that you can highlight in a new title.

The Gulf Oil Spill will certainly have long-term repercussions for the fishing and tourism industries as well as the overall environment in the impact areas of the Gulf region. It is early in the disaster to fully evaluate the long-term effect on the states most at risk of contamination: Louisiana, Mississippi, Florida and Alabama. We do not anticipate immediate negative credit implications at the state level for those in question, but feel concerns are more likely to materialize at the local level at this time. We are continuously monitoring developments in the Gulf and considering our credit exposure in these areas.

Aha! Now I get it. Look at the phrases above that I bolded. Readers of this wealth management firm’s newsletter should realize that the firm is looking out for the safety of their municipal bond portfolios. Too bad the title didn’t tell them that.

The introductory paragraph doesn’t help either. It starts with generic information that doesn’t relate directly to investments. Even worse, it buries the most important information in the paragraph’s second half.

Also, if readers aren’t fixed income geeks, they may not realize that “negative credit implications” translates into “possible bond downgrades that could trim the value of your municipal bond portfolio.”

Please stop here. Before you read any more, jot down a new title and first sentence for this article.

Looking for a better title

Here are some alternative titles.

  1. Will Your Municipal Bond Portfolio Spill Like BP’s Well?
  2. No Need to Worry Yet About the Oil Spill’s Impact on Your Bond Portfolio
  3. Assessing the Oil Spill’s Impact on Muni Bonds: The Three Most Important Factors

Which do you like best? Feel free to share your title ideas.

Related posts

Financial blogging lessons from The Poetry Home Repair Manual: Tips for more compelling posts

“The titles and the first few lines of your poem represent the hand you extend in friendship toward your reader. They’re the first exposure he or she has, and you want to make a good impression.”
— Ted Kooser, The Poetry Home Repair Manual: Practical Advice for Beginning Poets


This Ted Kooser quote applies to financial blog posts as well as to poems. Financial posts and poetry aren’t often mentioned in the same sentence. However, both forms of writing will win or lose readers on the basis of first impressions. So, I’d like to share tips for financial bloggers based on the “First Impressions” chapter of Kooser’s book.

1. Use your title to set your readers’ expectations
. Give up bland titles, such as “401(k) plans” in favor of titles that give your audience a reason to read. For example, my title for this post identifies my target audience—financial bloggers—and the benefit I believe they’ll receive—more compelling posts. “Titles are very important tools for delivering information and setting expectations,” as Kooser says. Instead of “401(k) plans,” consider something like “Three ways you can get more out of your 401(k) plan.”

2. Don’t lead with boring information
. Put your background information somewhere other than your opening lines. Too often, as Kooser says, bloggers—like poets—start with “information that really is not essential but is there because it was a part of the event that triggered the poem. It’s the background story, and it may not be necessary for us to know it to appreciate the poem.”

3. Deliver on your promise. For example, if your title and first paragraph promise 401(k) tips, don’t switch midstream to discussing online checking accounts.

4. Write in a consistent style. If you drew in your blog readers with a warm, conversational style, you’ll lose them when you switch to a cold, institutional style. As Kooser says, “If a poem begins with three lines of strict iambic pentameter, a reader will be disconcerted if that forceful rhythm is abandoned in the fourth line.”

5. Be aware of your “voice.” Kooser describes “voice” or “presence” as “the person we not only hear, but intuit to be behind the words.” For example, I think my voice is friendly, conversational, and reflects a genuine desire to help financial advisors communicate better with their clients. Voice is communicated by your writing style as well as your content.

Try applying one–or all–of these tips in your next financial blog post!

Related posts
* Start with a good lead, or lose your reader

* Financial writers, lead with your message, not your source

____________________  
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Copyright 2010 by Susan B. Weiner All rights reserved

Guest post: “Making Research Readable”

Investment research analysts can learn to write better. In his guest post, Joe Polidoro gives directors of research his advice on how to make this happen. I’m delighted to have met another advocate of good investment writing thanks to Twitter, where Joe tweets as @joepolidoro.

Making Research Readable
By Joe Polidoro

Is it worthwhile, or even possible, to improve the quality of your research analysts’ writing? Yes and yes, and I’ll tell you how. First, the business case.

It seems reasonable that good writing—clear, engaging, memorable—should be more effective than sub-par writing at reaching your audience. But let’s see the numbers.

One of the best proofs I’ve come across is courtesy of Dame Marjorie Scardino, CEO of Pearson PLC and former CEO of the Economist Group (hat tip: Vicki Cobb and I.N.K.)

Scardino located a study in which three groups—linguists, writing professors, and journalists –were asked to improve passages taken from a history textbook. Students were then asked to read the original passages and the rewrites and immediately record as much as they could remember.

Recall of the journalists’ rewrites beat recall of the other groups’ rewrites and of the original text by a whopping 40%. Good writing matters.

And I think average writers, including research analysts, can measurably improve their writing—with the right help.

First, look for a writer
In your quest for a writing coach, avoid anyone who doesn’t make a living—and a decent one—by writing. As Stephen King said, anyone who is paid to write knows how to write effectively. Professional writers “get the story told memorably … and quickly,” says Scardino. Those who make their living doing other things, including the teaching of writing, usually can’t.

Hire a writer/coach
A writing pro isn’t necessarily a good writing teacher, however. Aside from references, here’s how to tell. Effective teaching is less about charisma, more about preparation, perseverance, and a passion for the work. So ask questions: What are you going to teach my analysts? What are your goals? What’s your plan? How will you deal with indifference or egomania?

Your writer/coach should be quick with confidence-inspiring answers.  Look for someone who emphasizes telling a story (yes, even in a research report), clarity, and effective editing. Steer clear of those who get deep into grammar and theory. Good writer/coaches use real examples and show how it’s done.

Follow through with your swing
No writer/coach worth hiring will promise to improve your analysts’ writing in one session. A golfer won’t significantly improve her game with a 3-hour lesson. If she’s serious, she’ll take a series of lessons over the season. And writing well is harder than golfing well.

It doesn’t have to be extensive—even three 45-minute sessions over four to eight weeks with your most problematic analysts will work. But set aside budget for this. It’ll show you’re serious. And it will make whoever you hire that much more effective.

Joe Polidoro spent over a year improving the equity research reports at Bear Stearns, where he worked with past and future research stars including Lee Seidler, Lincoln Anderson, Larry Kudlow, Joe Buckley, Jami Rubin, and Steve Binder. Joe now co-heads Triplestop LLC, a marketing agency specializing in asset management and related industries.

____________________
Receive a free 32-page e-book with client communications tips when you sign up for my free monthly newsletter.

Copyright 2010 by Susan B. Weiner All rights reserved

Pull your white papers into the year 2010

Investment and wealth managers, you can get a lot more mileage out of your white papers today.

How’s that?

Don’t forget about the content once it’s up on your website. Reuse it using social media.

Recycle as blog posts
White paper content can be recycled into blog posts. In some cases, you can pluck a few paragraphs and drop them into your blog “as is.” However, most of the time, you’ll need to frame and re-write the content. I’ve been doing this recently for a white paper client.  

Another possibility: Send your white paper to a blogger whom you respect. Offer to answer questions about your topic on the other person’s blog. Check out “How to guest-blog on personal finance or investments,” if you’d like to explore this option

Tweet it–and don’t forget LinkedIn
It’s a no-brainer to tweet the availability of your white paper. Smart marketers go beyond this. They tweet intriguing excerpts, keeping them short enough to be retweetable. Pithy quotes are popular on Twitter.

Remember, tweets are also great fodder for LinkedIn updates. While you’re over at LinkedIn, you may also want to raise a question in a Group related to your white paper topic.

Go multimedia
Different members of your audience prefer to take in content in different ways. So, also consider turning your white papers into podcasts, videos, or interactive webinars.

Related posts

____________________  
Receive a free 32-page e-book with client communications tips when you sign up for my free monthly newsletter.  

Copyright 2010 by Susan B. Weiner All rights reserved