"The Ten Biggest Mistakes Case Study Writers Make" by Casey Hibbard

Before you write case studies for your wealth management or financial planning business, read “The Ten Biggest Mistakes Case Study Writers Make” by Casey Hibbard (registration required). You can learn from her tips, even though her article is geared to professionals writing for technology companies.

“Ignoring the Audience,” Hibbard’s number one “don’t,” is also the most common mistake that financial advisors–and all business people–make when they write. Gear your case study to the issues that most concern your potential clients.

“#5 Not Digging for Results Data” is another mistake. A case study typically includes a problem, a solution, and results. A case study saying the client “saved $1 million in taxes” will be more powerful than a similar case study that doesn’t quantify the results.

“#9 Not Catering to Readers or Skimmers” afflicts many of the marketing materials I read. People have short attention spans. So you’ve got to cater to skimmers in addition to the folks who’ll plow through every word you write. As Hibbard says, you can make your writing easier to scan using:

  • A headline that conveys “your number one idea”
  • Subheads that convey your main points
  • Pull quotes that highlight engaging customer quotes
  • Sidebar summaries

A case study is a great way to show that you’ve solved problems for people like your prospective client. However, step carefully around investment management issues. Remember the SEC’s prohibition on testimonials for registered investment advisors.

If you’re confused about what type of chart to use…

…check out Chart Chooser.

It’s a website that suggests chart formats for each of six purposes: 

  • Comparison
  • Distribution
  • Composition
  • Trend
  • Relationship
  • Table  

Plus, it provides free PowerPoint or Excel templates that you can load your data into.

I learned about this resource from Ann Wylie’s Revving Up Readership newsletter. Thanks, Ann!

 

 

Four tips for managing the stock market’s emotional strains

Your clients may benefit from life coach Cheryl Richardson’s advice on how to minimize the emotional toll of the stock market’s gyrations.

Richardson suggests:

  1. Put limits on sensational, bad news. 
  2. Put limits on your interactions with pesky pessimists.
  3. Fill your head and heart with empowering information and inspiration. 
  4. Become a source of hope and strength for others.  

Read more in Richardson’s Oct. 13 Life Makeover newsletter.

"Client Communications in Volatile Markets" by Harold Evensky

“The most important thing to communicate is that you are well aware of how scary the markets are and that you understand your clients are worried. However, it is imperative that you also convey a sense of calmness and optimism,” says Harold Evensky of Evensky & Katz in “Client Communications in Volatile Markets.” His article appeared in a special edition of the CFA Institute’s wealth management e-newsletter.

Are you using this strategy? Is it working for you?

It’s okay to end a sentence with a preposition

“My mother always told me I shouldn’t end a sentence with a preposition.”

I don’t agree with that client’s mother. 

It is okay to end a sentence with a preposition. At least, it’s okay most of the time. Because, as Grammar Girl says, it doesn’t sound natural to say things like “On what did you step?” instead of “What did you step on?”

Image courtesy of samuiblue at FreeDigitalPhotos.net.

"The Surprising Winners in the Financial Crisis"

Young people are “The Surprising Winners in the Financial Crisis.”

They’ll be better able to afford housing than their parents, says blogger Andrew O’Connell.

Moreover, “With more affordable housing, young people might actually be able to win back some of the earning power that the American middle class has been steadily losing to globalization and offshoring.”

There’s something positive you can discuss with your clients.
_________________
Susan B. Weiner, CFA

Check out my website at www.InvestmentWriting.com or sign up for my free monthly e-newsletter.

Copyright 2008 by Susan B. Weiner All rights reserved

"Is It Different This Time?" by DFA’s Weston Wellington

For a reassuring take on financial markets’ resilience and the future of diversified portfolios, watch “Is It Different This Time?” by Weston Wellington of Dimensional Fund Advisors.

As an editor, I was impressed by how Wellington used images of magazine and newspaper headlines to convey how wrong alarmists have been on many occasions.

Thank you, Russell Wild, for pointing out this presentation.
_________________
Susan B. Weiner, CFA

Check out my website at www.InvestmentWriting.com or sign up for my free monthly e-newsletter.

Copyright 2008 by Susan B. Weiner All rights reserved

Fidelity writes good headlines for volatility

Dealing with market volatility is a full-time job.
For us. Not you.

—————————————————————————-

The headline copied above works. It got me to pick up a brochure about the Fidelity Portfolio Advisory Service.

Why does it work?

First, it raises the reader’s anxiety with “dealing with market volatility is a full-time job.” But that isn’t enough. The brochure quickly offers a solution: Fidelity will handle volatility for you.

Consider trying to apply this model to your written communications.

_________________
Susan B. Weiner, CFA

Check out my website at www.InvestmentWriting.com or sign up for my free monthly e-newsletter.

Copyright 2008 by Susan B. Weiner All rights reserved

Should stock analysts use Twitter?

If you’re an analyst, should you consider using Twitter for research?

Check out “Should Analysts Use Twitter?” by Jeremiah Owyang, a senior analyst at Forrester Research, for three key questions that’ll help you decide. Basically, it depends on what industry you cover and whether the people in your industry are Twittering. To see if people are Twittering on your topic, search key words at http://search.twitter.com/.

You may also enjoy Owyang’s post on “How crowdsourcing helps some–but not all research activities.”


_________________
Susan B. Weiner, CFA

Check out my website at www.InvestmentWriting.com or sign up for my free monthly e-newsletter.

Copyright 2008 by Susan B. Weiner All rights reserved

What the heck is Twitter?

It’s tough to keep up with all of the social networking tools and their business uses. 

One that I’ve struggled to see the value of –at least for me–is Twitter. Twitter is like a series of mini blog posts or updates, as described in the slide show on “Twitter in Plain English.” As the Twitter FAQ explains, a Twitter communication–known as a tweet–tells us what you’re doing in 140 characters or less.

What does Twitter have to do with business? Here are “50 Ideas on Using Twitter for Business.

Check out the left-hand column of the FP Pad blog for an example of a financial professional’s Twitter feed.

If you really want to delve into the details of using Twitter, I’ve heard that the Twitter Fan Wiki is the website for you.

You won’t see me Twittering any time soon. 
_________________
Susan B. Weiner, CFA

Check out my website at www.InvestmentWriting.com or sign up for my free monthly e-newsletter.

Copyright 2008 by Susan B. Weiner All rights reserved